Last test

We had our last test today for the classroom portion of training. I was kinda nervous about it just because of how much they played up the difficulty of it and the fact that the last two systems we learned were quite complicated.

I was ready to walk out of there on Thursday because I just couldn't seem to grasp that last system. But towards the end of class that day it was much better. The last half of class (after lunch), we mainly did review and then practice calls again. This time the trainer took turns calling us with "problems" he needed resolved. It wasn't too bad, until one of my co-workers got an actual call from an actual merchant. I think everyone was pretty freaked out after that. We were sent on break after that thankfully...I think us smokers all needed a cigarette. *grins* I wasn't event the one taking the call and my heart was pounding. We did some more practice calls after break, but I don't think any of us wanted to on the off chance we got a real call.

I think the instructor realized we were really over it all because we played "Who am I?" for the last 45 minutes.

So, test day. We got in this morning to a smorgasboard of Panera Bread bagels and cream cheese and started the test around 8:45. Again, not as bad as I thought it'd be. There were a couple things I struggled with, but skipped over them and came back later after figuring out what it was I needed to find in answering other questions.

I got done around 10am, but the two instructors were grading a couple other tests so I had to wait a few minutes. I think that was the worst part. Finally I heard my name called and went up to the desk to take a look at how I did. Out of a possible 100 points........I scored a 98. X-D
WOOT!!

I think I was like the 3rd one done and a few more got done while I waiting for D to pick me up. But there were a good 6 people still taking the test when I left. There are a couple people in particular that I'm wondering if I'll see come Monday. I hope they passed.

But, now that the boring class-type stuff is over, I get the immense joy of being nervous all over again because I'll be taking live calls come Wednesday. I think Tuesday will be just managers and trainers calling in to our phones to give us a little more practice, but then it'll be real merchants, with real problems, and real chances to royally screw up. Oh joy!

Anyway, I'm gonna go relax a bit.